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Privacy Policy

Elevana respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard data.

1. Information We Collect

Account Information: Name, email, business details, and login credentials.

Business Data: Products, sales records, inventory, and customer information you upload.

Usage Data: Device information, IP addresses, and usage logs for security and analytics.

2. How We Use Information

We use collected information to:

  • Provide POS, inventory, and eCommerce functionality.
  • Improve performance and user experience.
  • Send important service updates and notifications.
  • Provide customer support.

    • 3. Data Sharing

  • We do not sell your data to third parties.
  • We may share limited information with trusted service providers (e.g., hosting, payment processors) to operate the Services.
  • We may disclose data if required by law or to protect legal rights.

    • 4. Data Security

  • We use encryption and secure hosting to protect your data.
  • Regular backups are maintained to reduce the risk of data loss.
  • However, no system is completely secure, and we cannot guarantee absolute protection.

    • 5. Data Retention

  • We retain data for as long as your account is active.
  • You may request deletion of your data by contacting us at hello@elevana.cloud.

    • 6. Your Rights

    Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data.
  • Restrict or object to certain processing.
  • Request a copy of your data.

    • 7. Third-Party Integrations

    If you connect Elevana with third-party apps (e.g., payment processors, delivery providers), their privacy policies apply.

    8. Updates to This Policy

    We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notifications.